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Bala29
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Message 1 of 2
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Flag Post

Laaptop was very slow during booting.struck hp bios page for 5 minutes

HP Recommended
360L7PA#ACJ
Microsoft Windows 10 (64-bit)

Purchassed the laptop yesterday.it was very slow while booting... not sure whether any changes needs to done BIOS for fast boot and also the PC performance was not up to mark.SLow while browsing its getting hunged while seraching something in google.

1 REPLY 1
Echo_Lake
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Message 2 of 2
Flag Post
HP Recommended

@Bala29

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I understand that your new HP notebook is running slow and freezing. 

Firstly, perform Windows Update and HP Support Assistant: (do not skip any troubleshooting steps if you feel steps are repeating) 

To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates.

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.

  1. To open HP Support Assistant, double-click the HP Support Assistant icon https://support.hp.com/doc-images/932/c05040382.jpg.
  2. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
  3. Click Check for updates and messages to scan for new updates.
  4. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
  5. Click the update name for a description, version number, and file size.
  6. Select the box next to any updates you want to install, and then click Download and install.

And, also run BIOS Update: Follow steps from the link: https://support.hp.com/in-en/document/c00042629
 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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