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‎04-21-2021 09:03 PM

HP Recommended
Product: HP Laptop - 14s-fq0029au
Operating System: Microsoft Windows 10 (64-bit)

Bought two new laptops same model and both get freeze while using. Only basic softwares are installed but still, it gets hanged, Softwares installed are office 2010, eset antivirus, chrome browser, and google drive. Any suggestion as CPU usage shows 100% it keeps going up and down.

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-22-2021 12:06 AM

HP Recommended

@Vishwa_Raju 

 

Their specs

      https://support.hp.com/au-en/document/c06986859

 

Upgrade RAM and storage would make machines run a bit faster. You can use

 

RAM:               https://www.crucial.com/memory/ddr4/ct2k8g4sfs824a/ct19931495

SSD:                M.2 SATA SSD's from Crucial or Samsung 860 EVO or similar from other vendors. For example

                                https://cplonline.com.au/samsung-mz-76e500bw-500gb-860-evo-2-5-sata3-ssd.html

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎04-22-2021 12:06 AM

HP Recommended

@Vishwa_Raju 

 

Their specs

      https://support.hp.com/au-en/document/c06986859

 

Upgrade RAM and storage would make machines run a bit faster. You can use

 

RAM:               https://www.crucial.com/memory/ddr4/ct2k8g4sfs824a/ct19931495

SSD:                M.2 SATA SSD's from Crucial or Samsung 860 EVO or similar from other vendors. For example

                                https://cplonline.com.au/samsung-mz-76e500bw-500gb-860-evo-2-5-sata3-ssd.html

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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