cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
sqraza03
New member
1 0 0 0
Message 1 of 1
217
Flag Post

Laptop Just Goes Off

HP Recommended
Pavilion 15-ck019TX
Microsoft Windows 10 (64-bit)

Hi,

My laptop just turns off out of no where.

When ever i boot up it turns on goes on login screen and then turns off suddenly. No error no pop up nothing.

Just turns off like someone has disconnected it from power.

Any help regarding this issue would be appreciated.

 

Product specifications:

Core i7 8550u

16gb ram

2gb gpu Mx940

Ssd

Battery removed because it was not working.

Laptop purchased back in 2018.

Thank You. 

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation