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HP Recommended
HP Pavilion x360 Convertible

I have a  HP Pavilion x360 Convertible laptop which is around 1 year old from the United Arab Emirates. So the issue is that the laptop abruptly shows the message "locking" and shuts down even when the battery is sufficient enough.The laptop works completely fine until this message shows up. Only after I connect it to a power source, it switches on again.

I have run the HP diagnostics test to check my Battery, and the results indicate "PASSED'.

Kindly advice me on how I can solve this issue. 

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