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‎11-03-2019 12:54 AM

HP Recommended
Product: Example: Pavilion 15 e015tx
Operating System: Microsoft Windows 8.1 (64-bit)

Laptop thermal shutdown is happening,Fan is working properly,All vents are cleared.

1 REPLY 1

‎11-05-2019 02:55 PM

HP Recommended

@vamshi256

 

I have gone through your Post and I understand your concerns

 

I suggest you update the BIOS from this Link: https://support.hp.com/in-en/drivers

 

Also follow the instructions in this Link: https://support.hp.com/in-en/document/c01657439 for help with overheating issues

 

Keep me posted how it goes 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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