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Zarid
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Message 1 of 2
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Laptop automatically shuts off after removing the charger.

HP Recommended
HP 15 Pavillion Gaming Laptop
Microsoft Windows 10 (64-bit)

My laptop automatically shuts down when I remove the charger. It will only boot up again if I plug the charger back in.

1 REPLY 1
banhien
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Message 2 of 2
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HP Recommended

@Zarid 

 

Sounds like its battery is dead, probably you need a new battery. But before that please try

 

           https://support.hp.com/au-en/document/c04700771

 

Regards.

BH
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