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‎07-05-2022 07:41 PM

HP Recommended
Product: HP Stream - 14-cb172wm

I turn it on and all I get is the hp (sign) and preparing automatic repair and it will not do anything.  These computer has never been set up.  Gggrrr  I got it a couple year ago and never got to set it up because I had no internet.   

Category:
1 person had the same question
1 REPLY 1

‎07-09-2022 02:06 PM

HP Recommended

Hi @MD2014

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that your system is stuck in an automatic repairs loop. Do not worry, we are here to fix it.

 

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

 

Please run a hardware scan on your system and let me know the outcome of it: https://support.hp.com/us-en/document/ish_2854458-2733239-16 

 

If there are no hardware issues, I would suggest you perform a recovery on your system. Here is a link that will help: https://support.hp.com/in-en/document/c04641788#:~:text=Insert%20the%20recovery%20USB%20drive,key%20... 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
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