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Solved!
Laptop crashing, blue screen
04-03-2021 08:15 AM

Hello, I'm running some version of Windows 10 though I can't tell which since my laptop won't start properly.
My computer crashed, when I try to start it now I get the message:
Recovery - Your PC needs to be repaired
The Boot Configuration Data file doesn't contain valid information for an operating system
File:\BCD
Error code: 0xc0000098
Any help would be appreciated
Thanks!
Solved! Go to Solution.
04-03-2021 08:37 AM

Bluescreen failures (i.e., BSODs) are notoriously difficult to diagnose and to fix -- far beyond what WE typically can do in THIS self-help Community.
You have a couple of different options to chose from ...
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The first is that of specialized forums where where folks have vast experience troubleshooting, diagnosing, and suggesting repairs for BSODs.
The community Win10 forums has a section devoted to diagnosing BSODs. So, your best bet would be to post your problem there: https://www.tenforums.com/bsod-crashes-debugging/
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The second is using free software to examine the logs that BSODs produce. This app is known as bluescreenview and is available from NirSoft, from here: https://www.nirsoft.net/utils/blue_screen_view.html
You will then have to go online to do searches with that information to get further suggestions about what to do.
Good Luck
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP

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