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- Laptop does not post anything to screen. What should I do?
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Laptop does not post anything to screen. What should I do?
03-01-2021 09:04 AM - edited 03-01-2021 09:05 AM

The only thing i see, is that the power button and charging port lights blink white.
I have attempted to unplug the battery from within, hold down the power button, plug the battery back in. Plug in the charge and attempt to turn on the laptop but I still get the same issue.
03-01-2021 12:45 PM

Sorry for the bad news, but when a laptop does not even power on, you have few if any options for getting it working again on your own.
To determine the cause with hardware failures, you have to be able run diagnostics. We have no way of accessing your PC from here, so we can not do that for you. You have to do it yourself. You do this by pressing the Esc key repeatedly when rebooting and then, when the HP Startup Menu appears, selecting Diagnostics (usually F2) and letting it run.
But if it is NOT possible to run diagnostics, then there is NOTHING more you can do by yourself -- and there is NOTHING we can do.
You will need to have the PC physically examined in a service facility by folks that can run their own diagnostics to determine what is wrong with it. And the problem with that is, while HP does do repair work of some sorts on PCs still under warranty, they generally do NOT do repair work on PCs out of warranty because they are not a general purpose repair facility. You would have to contact them in advance to see (1) if they are willing to work on it, and (2) if they will provide you any kind of repair cost estimate.
Since you live in the U.S., here is a link to the HP Service Repair Centers:
https://www.service-center-locator.com/hp-hewlett-packard/hp-hewlett-packard-service-center.htm
If that link does not get you a useful page, then use the main HP link:
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
Good Luck
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP

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