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HP Notebook - 15s-fq0002na

Laptop won’t turn on but power LED on side is on and caps lock LED flashes 5 times long, 3 times short. Have disconnected all cables and tried holding down either the windows button with V or B, but none of those have worked. 

1 REPLY 1
HP Recommended

Hello @hydie1 

Sorry to hear that you are having problems ... I would like to help you.

 

(1) Power off notebook

(2Disconnect charger

(3Press and hold <power> button for 30 seconds

(4Connect charger

 

(5) Follow --->>> BIOS Recovery Reinstall with USB

Use another Windows 10/11 computer to create <USB flash drive>

HP Notebook System BIOS Update (Intel Processors)

F.26 Rev.A31.2 MBAug 25, 2022Download

Use a FAT32-formatted small <USB flash drive> (Type USB 2.0)

  

(6) Repeat reflash procedures:

  • windows + b <USB flash drive> not connected
  • windows + v <USB flash drive> not connected
  • windows + b <USB flash drive> connected
  • windows + v <USB flash drive> connected 

 

Keep me updated

Kind regards

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