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- Re: Laptop enter administrator password or power on password
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11-04-2020 05:41 PM
When I turn on my computer I get a blue box that says enter administrator password or power on password. After 3 attempts I get the code 52749644? I dont know any password.
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Accepted Solutions
11-05-2020 02:31 PM
That is a Disable Code but we're not permitted to provide Disable Code bypasses anymore.
If your PC reset your password on you, we can not help in that because we have no access to either the original or the new password.
We are not permitted to assist in resetting passwords due to HP Policy.
--------------------
For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
https://support.hp.com/us-en/contact-hp?openCLC=true
I am a volunteer and I do not work for, nor represent, HP
11-05-2020 02:31 PM
That is a Disable Code but we're not permitted to provide Disable Code bypasses anymore.
If your PC reset your password on you, we can not help in that because we have no access to either the original or the new password.
We are not permitted to assist in resetting passwords due to HP Policy.
--------------------
For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
https://support.hp.com/us-en/contact-hp?openCLC=true
I am a volunteer and I do not work for, nor represent, HP
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