• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎10-07-2018 12:01 AM

HP Recommended
Product: HP Stream
Operating System: Microsoft Windows 8 (32-bit)

My laptop has locked the computer pre operating system. Tech friend says it's locked by the BIOS. I don't have the password. 

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-07-2018 06:22 AM

HP Recommended

@Shaker1319

 

As long as the code is not prefixed with a 'i' then:

 

Reboot and enter  39698424

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎10-07-2018 03:32 AM

HP Recommended

@Shaker1319

 

At the password screen, enter an incorrect password 3 times and you should receive a 'System Disabled' code - post back with this code.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎10-07-2018 06:20 AM

HP Recommended

The code it gave me is 86930402

Was this reply helpful? Yes No

‎10-07-2018 06:22 AM

HP Recommended

@Shaker1319

 

As long as the code is not prefixed with a 'i' then:

 

Reboot and enter  39698424

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.