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HP Recommended
OMEN by HP 16.1 inch Gaming Laptop PC 16-wf0000 (755G1AV)
Microsoft Windows 11

Last night i was doing work on my laptop, screen suddenly  turned off , when pressed space it did not respond meanwhile its fans were working with black screen, i pressed power button it did not get any response , i was trying to shut down, but i could not. Then i closed the upper screen led , i thought it would turn off now but it was again agin working , after some time it turned off automatically , after from that time i was trying to turn it not. It did not respond by pressing power button for 15 seconds. Please help me !

1 REPLY 1
HP Recommended

Here's a video from HP Support about laptops not powering on or holding a charge:


https://www.youtube.com/watch?v=MgDy0h9a7Jg



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