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BP31
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Laptop is saying "Enter Administrator Password or Power on Password"

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15-dy1017ca

Have not used the laptop for several months, first time powering on and it asks for the password. I don't remember ever setting one but there is a screen that asks for it.

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BiancaS
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Hi there! Thank you for visiting the HP Support Community! 🙂  

 

According to the Community's Rules of Participation:  

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.  

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.  

 

Kind regards,  

 

BiancaS.

I work on behalf of HP.
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