10-20-2019 02:14 AM
I opened and cleaned my Laptop today Model G6-2312AX, but now its not starting, I don't know what is the issue, How can I ask for hp engineer to visit my home and check for the laptop what has happened.
10-20-2019 09:07 AM
We can not assist in arranging home tech support visits, we have no way to do that.
You would have to contact HP Customer Support to make such arrangements.
If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
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