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shindeshubhamm
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Message 1 of 2
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Laptop not booting

HP Recommended
HP 15-da0326tu
Ubuntu LTS

I use Ubuntu 20.04LTS. My laptop froze while working. I forced shut down the laptop. Now on power button press, it is just showing blank screen. I am also not able to enter the BIOS. Also, the SSD is overheating up. Recently, I have upgraded RAM to 12GB and installed a 250GB Kingston NVMe SSD. Hence it is not the Storage or Memory issue. How do I now boot the laptop up.

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WAWood
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Message 2 of 2
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HP Recommended

@shindeshubhamm 

I'm sorry, but HP only warranties their PCs for usage with the OS that comes preinstalled.

IF you replace that with a Linux distro, or add a Linux distro, then you assume full responsibility for maintaining that -- including solving any problems with booting the other OS and/or installing the other OS.

Modern PCs with UEFI, instead of the older BIOS, are especially difficult to install because you have to go into the UEFI settings and make several changes before you can even boot from a USB stick -- and we are unable to assist in that work.

Your best bet for support now is to contact the support forum of the distro you are using.

Since you are using Ubuntu, go here: https://ubuntuforums.org/

Good Luck

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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