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‎09-09-2019 04:04 AM

HP Recommended
Product: HP Notebook - 15-ac647tu
Operating System: Microsoft Windows 10 (64-bit)

My Notebook (HP Notebook - 15-ac647tu) is not turning on even when I plugged in the charger. Further, the charging indicator placed near charging point is showing red light(non-blinking). How to fix the issue.

1 REPLY 1

‎09-11-2019 12:05 PM

HP Recommended

@CG06

 

This seems to be a Hardware issue with the Motherboard. I suggest you contact HP Support for Service Options

 

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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