cancel
Showing results for 
Search instead for 
Did you mean: 
Ram56
New member
5 3 0 0
Message 1 of 6
276
Flag Post

Laptop on but no screen and caps lock blinking

HP Recommended
Pavilion G4
Microsoft Windows 7 (64-bit)

My laptop is on but no screen and caps lock  nonstop blinking every 3-4 second Wi-Fi light is Red.

5 REPLIES 5
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,117 2,618 3,993
Message 2 of 6
Flag Post
HP Recommended

@Ram56 Note that specific patterns of long and short blinks along with long and short beeps (where applicable) identify errors during the startup process.
Newer computers have two-part blink sequences with different color lights to indicate specific errors and you may click here and troubleshoot on your own or get back to me with the precise sequence for apt steps to help identify and fix the issue.

 

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

0 Kudos
Ram56
Author
New member
5 3 0 0
Message 3 of 6
Flag Post
HP Recommended

Wi-Fi light not blinking only red no beeping sounds

0 Kudos
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,117 2,618 3,993
Message 4 of 6
Flag Post
HP Recommended

@Ram56 What about the capslock blinking you've mentioned earlier? what sequence does it blink in? did you happen to check?

Riddle_Decipher
I am an HP Employee

0 Kudos
Ram56
Author
New member
5 3 0 0
Message 5 of 6
Flag Post
HP Recommended

Yes I have checked that the caps lock blinks once in 4 seconds in sequence and the Wi-Fi light is Red without blink.The laptop does not have beeping sound.

 

0 Kudos
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,117 2,618 3,993
Message 6 of 6
Flag Post
HP Recommended

@Ram56 That sequence of blinks represents a Graphics controller not functional error and I suggest you talk to HP support and discuss your options, follow the below steps to get started:

 

1) Click on this link - http://www.hp.com/contacthp/

2) Click on Sign-in or select the product using the below step:

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Click on "Show Options".

Fill the web-form, to populate a case number and phone number for yourself!

 

Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from, 

here's how private messages work: Click here for details.

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

Riddle_Decipher
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation