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HP Recommended
1a48oua#aba

Says hard drive not found or connected and nothing has been done different to my laptop than before. Don’t know what’s going on and now my laptop won’t work. 

1 REPLY 1
HP Recommended

@Kyliestoff 

Sorry, but you're in a really bad situation.

 

You could run HP diagnostics, but those won't be able to tell you whether your drive is dead or merely disconnected.  The lack of drive response looks the same.

 

You really need to have the laptop opened in a service facility to then have them check the drive and see if the connection is bad or the drive has failed.  There is nothing we can do for you from here to fix this.



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