Laptop - "dead" won't turn on. AC light is on but no, power, no sign of life.

[Jaybrown99]

Hi,

Trying to speak to a human to arrange for laptop to be fixed within the warranty period.

Purchased 7th September, Laptop has last less than 3 months before showing no signs of life despite being charged. 

Anyone know how to speak to a human being that works for HP support?

[Gaya1239]

Hi @Jaybrown99,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!