Laptop running sluggish

[Aditya2504]

My Notebook has been  running too sluggish since 2 years now

Niether i am able to update it nor i am able to login my HP account

Even a small command is taking too much time to process.

Please help me out, community 🙏

[ub6424]

Hello @Aditya2504 

Please tell me the full product name and product number (p/n) of your notebook. You will find this information on the back of your notebook printed in small letters.

best regards

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[Aditya2504]

Thanks for the assistance,ub6424

The details are as under:

14-bs583TU

HP Laptop 

ProdID -2UL53PA#ACJ

[ub6424]

Hello @Aditya2504 

(1) Update BIOS

HP Notebook System BIOS Update (Intel Processors)

F.50 Rev.A

24.3 MB

Sep 24, 2021

Download

(2) Update and run Hardware Diagnostics ( Boot variant )

HP PC Hardware Diagnostics UEFI

7.6.2.0 Rev.A

42.7 MB

Jun 12, 2020

Download

- RAM

- DRIVE QUICK S.M.A.R.T. Test

...

(3) Test again ...

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️

[Aditya2504]

Thank you for this....but i am unable to login my HP account in my notebook.

I have the correct credentials yet i m not able to login to my ho account 

[ub6424]

Hello @Aditya2504 

You will need a 2nd computer:

Use this BIOS Setup to create usb boot stick

HP Notebook System BIOS Update (Intel Processors)

F.50 Rev.A

24.3 MB

Sep 24, 2021

Download

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️