Laptop says "Locking" and shut off after inactivity

[kylam2020]

I have the HP Notebook - 15-bw005ds and I've had it for a while but haven't used it until recently for school. Lately, anytime my laptop has been inactive, it will shut down. It starts by displaying a blue screen with the word "locking" and a white dotted circle, then the screen goes black. My sleep settings are off, so the laptop is never supposed to shut off until I close the lid or press the power off. This gets very annoying, can anyone please help me fix this?

[Tiatp]

The Exact same thing just happened to me! I was in the middle of doing a flyer as normal and them boom my Screen says "Locking" and now my laptop screen wont turn up

[Nicoletta23]

I also have this issue with the same laptop 

[praveen196]

@Nicoletta23 Welcome to HP Community!

Please provide the product number.

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

http://support.hp.com/us-en/document/c03754824

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!