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TheunisP
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Laptop screen black and caps lock continual slow flash

Microsoft Windows 10 (64-bit)

My laptop screen just froze and my mouse would not move om the screen. I tried alt cont del and nothing. So I press and held the power button to reboot. The screen is no black and the caps lock flashes slowly. I hear the fan running. When I press power button again, it goes off but then Comes on by itself again... 

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TheunisP
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Laptop screen black and caps lock continual slow flash

By the way... It's a HP pavilion beats audio touchscreen laptop

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Laptop screen black and caps lock continual slow flash

Hi,

Try a power reset on the notebook and see if it helps. Here it explains how this is done

https://support.hp.com/au-en/document/c01684768

 

Let me know,

David

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TheunisP
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Laptop screen black and caps lock continual slow flash

I tried resetting but it still does not work. I have a fixed battery. I tried  the option with the fixed battery but also doesn’t work.  My laptop is the Pavillion beats audio 

HP Pavilion 11-n002ni x360 PC (ENERGY STAR)

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