07-13-2019 03:10 AM
My laptop screen just froze and my mouse would not move om the screen. I tried alt cont del and nothing. So I press and held the power button to reboot. The screen is no black and the caps lock flashes slowly. I hear the fan running. When I press power button again, it goes off but then Comes on by itself again...
07-16-2019 06:00 AM
I tried resetting but it still does not work. I have a fixed battery. I tried the option with the fixed battery but also doesn’t work. My laptop is the Pavillion beats audio
HP Pavilion 11-n002ni x360 PC (ENERGY STAR)