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07-10-2016 03:36 PM
Product: HP 2000-369WM Notebook
Operating System: Microsoft Windows 7 (32-bit)
This laptop has been owned for a few years, I'm not quite sure how many since it isn't mine. My phone was propped next to the laptop and fell on it, and the screen when dark. Tried restarting it but the screen still didn't work, this went on for around a day. Eventually when I tried to restart it, the laptop would begin to boot but shut down two or three seconds into a power up. Tried a hard reset, but it did nothing. After the hard reset the computer started, but froze on the Windows start up screen. Afterwards it still quit booting after two or three seconds. Stayed away from it for a week or so trying to figure out what was wrong with it/where I could get help. Came back to it today to try and it turned on again, but this time it stopped on the initial dark screen and now it is a black screen with green lines all around it and some blue lines. Do I need to take this laptop to a nearby technician or is all hope lost for it?
Solved! Go to Solution.
07-10-2016 04:20 PM
Never mind, hit the laptop hard on the bottom and restarted it and launched the command prompt. Stupidest way to fix a laptop but it worked so hey