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sophienguyen219
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Laptop screen stucks on HP icon after BIOS recovery

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Hi, please help.

I was working on my assignment on my laptop and suddenly the screen turned blue and be in watchdog violation mode. After that, it could not restart and screen turned blank. I browsed on this forum and ran f2 fast test. No problem was detected. Then, I tried to recover BIOS. After that, the laptop restarted but it got stuck on the processing HP icon screen for several hours already. It did not show any sign of getting started. Please help me out, the assignment dues this weekend. Your help would be highly appreciated. Thank youu

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WAWood
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@sophienguyen219 

Don't know why you tried to force a BIOS reset -- as that is a way to easily turn your laptop into an electric brick!

 

Since you apparently have not bothered to back off any of these critical files to a USB stick, you will have to get one NOW and try to do data recovery using the information  below:

 

All you will be able to recover at best from the drive is personal data. You will not be able to recover settings, website information (including user accounts and passwords) or applications.

Your best bet for recovering data now is to do the following:
1) Remove the disk drive from the old PC. If this is a SATA hard drive or a SATA SSD, this is a simple thing to do. If this is an m.2 SSD, that could be either screwed to the motherboard or soldered to the motherboard. If the second, you would need to have a techician remove it for you, or you risk seriously damaging the PC doing it yourself.
2) If you have a desktop PC with a spare hard drive connector, then connect the old drive to that. If the old drive is a SATA drive, connect both the power cable and the data cable. (This adapter is illustrated below) If the old drive is an m.2 SSD, you will need a USB-to-mSATA cable.
USB-Drive-Adapter.jpg
3) Try to retrieve the files and folders you want to save from the old drive and copy them to the new PC.

If this does not work, then you need to do the following:
1) Download and install this utility on a working PC http://www.majorgeeks.com/news/story/recover_data_in_3_steps_with_minitool_power_data_recovery_free_...
2) Run the data recovery utility to see what can be retrieved from the old drive.

If that tool does not find what you need, an alternative is Recuva http://www.piriform.com/recuva

And, if that does not work well, the best tool out there is this one, but only the demo version is free https://www.runtime.org/data-recovery-software.htm

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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