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Top Student
Posts: 5
Member Since: ‎05-15-2017
Message 1 of 8 (175 Views)
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Laptop shuts automatically after 30 minutes (no overheating)

Product Name: HP PAVILION G6 1200TX
Operating System: Microsoft Windows 7 (64-bit)

I have a hp laptop which I brought 5 years ago. A few months back it started shutting automatically after every 30 minutes. When I restart it, it agains shuts after 30 minutes. I even scaned for virus, but 30 minutes are too short for the complete scan (even in safe mode). I hope that I get the solution here.

Thanks in advance!!!

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Accepted Solution

Re: Laptop shuts automatically after 30 minutes (no overheating)

Hello @GEEK4GAMING,

 

 

Thank you for your reply !!!

 

Again iam sorry to know,

 

Since the unit shutting down even before the tests complete on the BIOS screen, Its definitely issue with the Hardware.

To resolve this system board needs to be replaced. 

 

If your PC is under warranty, Then HP will service it for you 

If No then you will have to take it any nearby computer repairs and get it fixed.

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

 

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Regents Professor
Posts: 3,906
Member Since: ‎04-09-2015
Message 2 of 8 (162 Views)

Re: Laptop shuts automatically after 30 minutes (no overheating)

Hello @GEEK4GAMING,

 

Welcome to FORUM !!

 

 

There are 2 things to undertand,

 

1-Whether its a Hardware issue 

2- Software issue ( Windows Operating System)

 

Go to BIOS screen, by tapping F10 at the start up. Stay there and see if that shutsdown.

Now If YES,  Then its a Hardware issue. Post back.

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

Top Student
Posts: 5
Member Since: ‎05-15-2017
Message 3 of 8 (141 Views)

Re: Laptop shuts automatically after 30 minutes (no overheating)

[ Edited ]

Thank you @GBL84,

It is a hardware issue. So is there anything I can do about it?

Regents Professor
Posts: 3,906
Member Since: ‎04-09-2015
Message 4 of 8 (127 Views)

Re: Laptop shuts automatically after 30 minutes (no overheating)

Hello @GEEK4GAMING,

 

Sorry to know,

 

Now the next step would be Test all the Hardwares of the unit. 

Tap F10 and go the BIOS , Perform all the tests and post back. 

 

 

 

 

 

 All the Best !!!   

 

 

 

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

Top Student
Posts: 5
Member Since: ‎05-15-2017
Message 5 of 8 (106 Views)

Re: Laptop shuts automatically after 30 minutes (no overheating)

Hello @GBL84,
Thanks for the reply but the laptop shuts before the test completes. Is there any other way?

Regards,
GEEK4GAMIMG
Regents Professor
Posts: 3,906
Member Since: ‎04-09-2015
Message 6 of 8 (96 Views)

Re: Laptop shuts automatically after 30 minutes (no overheating)

Hello @GEEK4GAMING,

 

 

Thank you for your reply !!!

 

Again iam sorry to know,

 

Since the unit shutting down even before the tests complete on the BIOS screen, Its definitely issue with the Hardware.

To resolve this system board needs to be replaced. 

 

If your PC is under warranty, Then HP will service it for you 

If No then you will have to take it any nearby computer repairs and get it fixed.

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

 

Top Student
Posts: 5
Member Since: ‎05-15-2017
Message 7 of 8 (85 Views)

Re: Laptop shuts automatically after 30 minutes (no overheating)

Thank you @GBL84,
My laptop will be fixed soon. I am sorry to take so much for your time.
Thanks again for all your help
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Regents Professor
Posts: 3,906
Member Since: ‎04-09-2015
Message 8 of 8 (82 Views)

Re: Laptop shuts automatically after 30 minutes (no overheating)

You're very Welcome !! @GEEK4GAMING , You are our prime concern .!! Smiley Happy

 

 

 

 All the Best !!!     Thanks for being a member !

 

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

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