Kkatarina Honor Student
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Laptop stuck on hp loading screen

Pavilion 15 F9V32EA#UUW
Microsoft Windows 10 (64-bit)

My laptop is stuck on hp loading screen

 

i made a hard reset and it didn't helped

 

i also made a system check and everything passed

 

im not very good at computers and don't know what to do next

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Teacher
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Laptop stuck on hp loading screen

Hi,

 

run a recovery to fix the issue , but all the data will be lost , incase the recovery doesnt work , call HP for a recovery media

 

steps to run recovery

  •  power down the note book 
  • as soon as you hit the power button , keep tapping the esc key on the top left corner until a new window opens up(the start up menu ) 
  • choose the option f11 and choose the option trouble shooting, and run the option called recovery

cheers

Dhee

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Kkatarina Honor Student
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Laptop stuck on hp loading screen

I need my data. I have all my university documents on it and I'm in last year of it, so I really need them.

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