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‎12-23-2020 06:11 AM

HP Recommended
Product: HP Laptop 15s-eq0011nw
Operating System: Microsoft Windows 10 (64-bit)

Hi i have verry iritating problem since bios update number F21. Laptop is taking verry long time to turn off, operating system is taking a few seconds to turn off (maybie 4-5 seconds), but laptop is still working and fan is still spinning, only after 2-3 minutes power led goes out.

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-24-2020 01:08 AM

HP Recommended

Windows can take longer than usual to shut down when services, background processes, drivers or applications prevent it from shutting down normally. Diagnose and solve a shutdown issue by viewing running processes in Task Manager, clean-booting your laptop or starting Windows in safe mode.

 

I would suggest you to check out these methods to see if they will help.

https://www.minitool.com/news/speed-up-shutdown-time-004.html

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3 REPLIES 3

‎12-24-2020 01:08 AM

HP Recommended

Windows can take longer than usual to shut down when services, background processes, drivers or applications prevent it from shutting down normally. Diagnose and solve a shutdown issue by viewing running processes in Task Manager, clean-booting your laptop or starting Windows in safe mode.

 

I would suggest you to check out these methods to see if they will help.

https://www.minitool.com/news/speed-up-shutdown-time-004.html

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‎12-28-2020 01:31 AM

HP Recommended

Thanks a lot step 2 solved the problem completely

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‎12-28-2020 07:36 PM

HP Recommended

So glad to hear that. 

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