09-21-2019 06:04 AM
When I start up the laptop the light of power is white, the light on caps lock flash(white color) I try to follow the issue about reset bios(https://support.hp.com/us-en/document/c02693833) I try also to keep pressed and hold the power button for 15 second before the bios reset. But the problem persists. Which other way I could try?
09-22-2019 09:18 AM
Here are some troubleshooting steps you can try: HP Notebook PCs - Troubleshooting Black Screen Displays with No Error Messages During Startup or Boo...
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