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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-29-2020 07:44 PM

HP Recommended
Product: HP Notebook - 14-dk0011na
Operating System: Microsoft Windows 10 (64-bit)

I wonder if anyone could help or point me in the right direction?

 

Whenever I move my laptop (usually by lifting it up), it completely switches off. I have to leave it for a minute before pressing the power on button to switch it back on. Not pressing any keys or anything, just switches off by itself. It's been doing this for a few months now. I'm assuming this is a hardware question - how do I go about getting this issue fixed?

 

Any help is super appreciated!

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