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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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You said you did an "auto update" but was this an HP update or a Windows Update? Either way, this is a software issue and hardware testing will do nothing to diagnose this problem.
Also, you said the PC is "spooling" but that term actually is used to apply to memory buffering that is done for printing a large file from a printer -- and I presume that is NOT what you mean. So, you need to tell us what this means to you.
Also, one Extensive Test is enough --no need to repeat it -- and it will just keep running until you shut the PC down.
I am a volunteer and I do not work for, nor represent, HP
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