• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
HP Recommended
HP Laptop - 14-fq0020nr
Microsoft Windows 10 (64-bit)

Hello, this morning I started having the problem described in the topic with my laptop. When I hit the power button, and sometimes randomly by itself, the laptop will turn on for a moment and I’ll sometimes get to the logo screen, with a message like “Starting automatic repair” and other times it’ll turn off almost immediately. I’ve looked through several very basic YouTube fixes and cleaned the laptop carefully, but I’m still getting the same issue. It was working fine as recently as last night, so I really have no idea what could’ve caused the problem. Very very occasionally I can get it to start up completely, but it turns back off at the slightest touch. Thank you for your time and help.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.