Laptop won't boot, LED power button blinks every 2 sec no significant error code

[elio_]

Hi, my laptop HP Pavillon - 14 - ce0006  won't boot, LED power button blinks every 2 sec but it doesn't look like an error code. I can't remove the battery it's a sealed laptop.

The screen remains black, nothing is displayed on it and every time the LED power button blinks I can hear the HDD launching but it immedialty stops (the OS is installed on the SSD). The power supply might put itself in security mode. 

I tried to unplug the power supply and press the power button for 8, 10, 30 sec then try to power it with no effect.

I upgraded the OS to Windows 10 v2004. It failed on boot 2 times and had to use a restoration point to get it all together if it can maybe help.

Thanks in advance for your time and help.

[The_Fossette]

@elio_,

I reviewed your post and I understand that the computer is not booting to Windows.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you follow the steps in the below article and check if it helps.

https://support.hp.com/us-en/document/c04718479

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[elio_]

Hi thanks you for you help but I didn't manage to boot to Windows after following the steps in the article. 

Do you have another idea ?

[The_Fossette · Accepted solution]

@elio_

If the steps I shared didn't do the trick, it would confirm a hardware malfunction and you may want to contact support to have the device repaired.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Cheers!

[elio_]

Okay I will do that thanks for your help and time !

Have a nice day

[sandytechy20]

@elio_

You are welcome.

[Headache3681]

I need help getting my system to boot back up saying somthing about media after i installed windows 10 from windows 8.1

[praveen196]

@Headache3681 

I understand your concerns.

What is the product number of your computer? (Ensure you don't share any personal information such as serial, phone number, email ID, etc..). 

Have a nice day!!