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Message 1 of 6
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Laptop won't boot up

HP Recommended
HP Pavilion x360 m1-u001dx
Microsoft Windows 10 (64-bit)
Last night I shutdown my laptop and It couldn't turn on I looked up the issue and found the pressing the power button for the force reset solution to be helpful, but now when I put it to sleep and tried turning it on later when I opened it, it wasn't turning back on.
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Message 2 of 6
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@Prongle

Thank you for joining HP Forums. 

This is a great place to get support, find answers to your technical queries.

 

I see that the laptop is not booting up.

 

To provide you with an accurate solution, I'll need a few more details:

Do you see any error message?

Is there any light on the laptop?

Are you facing after an update?

 

Follow the steps below to boot to BIOS.

 

1. Turn on or restart the computer.

2. While the display is blank, press the f10 key to enter the BIOS settings menu.

 

Try powering on without the power chord connected to the Laptop.

 

If the issue persists, use this link: https://support.hp.com/us-en/product/hp-pavilion-m1-u000-x360-convertible-pc/10862146/model/11084072... and follow the troubleshooting

Keep me posted, have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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Message 3 of 6
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@Raj1788
To answer your questions,
1. No it doesn't show a thing, it's worked twice when I pressed the power button for fifteen seconds and reconnect it to the AC adapter method
2. There are no lights apart from the white light next to the charging port to show it's fully charged
3. No I haven't updated it
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HP Support Agent
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@Prongle

Thanks for the reply,

 

I have sent you a private message, for more details that cannot be shared in a public post.

Can you please check your inbox on the forums page for the private message.

 

Have a great day!

Raj1788
I am an HP Employee 

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Message 5 of 6
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@Raj1788
Thank you for the help, but when I contacted HP support they said that the cost to repair my laptop would $580 which was more than what it had costed when I bought it two years ago, so I decided to look into it on my own since that seemed simpler. Turns out all I had to do was disconnect the ribbon next to the power button and reconnect it, now it's working just fine.
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HP Support Agent
HP Support Agent
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@Prongle

Thanks for the reply.

 

Appreciate all your time and efforts.

 

I'm glad to hear you found the solution you were looking for.

Thanks for taking the time to let the community know about the solution.

 

You've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉

 

 Take care now and do have a fabulous week ahead.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 :)Cheers:)

Raj1788
I am an HP Employee 

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