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Kamanicm
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Message 1 of 2
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Laptop won't come on - no led charging light no number and caps lock led

Microsoft Windows 10 (64-bit)
I got this laptop a two weeks ago by the office. Took it home first time Friday to get some work done. Worked well on Friday. Saturday I came back home it turned on alright. As I was setting up to work, about 20 minutes later it just went off.

There is no led light when charger is connected, no num and caps lock led, no fan sound no nothing.

I've tried everything on similar threads and nothing has worked. I even left the battery out all night. Tried discharging by pressing the power button for more than 30 seconds and all other ideas on these threads. Nothing worked.

Was the laptop just a dud?
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Message 2 of 2
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Laptop won't come on - no led charging light no number and caps lock led

It does sound like you got a dud. I would call HP Support for warranty service. >>Contact HP

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