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Kasra61
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Laptop won't shut down

HP Recommended
Elite book 850
Microsoft Windows 10 (64-bit)

Hi all

Today I wanted to shutdown the laptop and come home from work, the process took long and screen turned black and fan started working on high speed. I took the battery out and came home, reinstalled the battery and laptop turned on and fan started working! The power button stop the fan and the HP logo comes to screen and just stay there.

I tried woth removing hdd, ram and RTC and battery all same time and connect the laptop to ac, same situation!

Any idea ?

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