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‎05-24-2019 08:17 AM

HP Recommended
Product: HP ENVY dv4

My laptop battery was on empty few days ago, and now I have decided to charge it, and it's not coming on or am I seeing where its charging 

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1 REPLY 1

‎05-25-2019 08:57 AM

HP Recommended

@WEEKES

 

Welcome to HP Community
 

Have you tried with a different AC Adapter?

 

If the issue persists with a different AC Adapter, then it would be an issue with the Motherboard

 

Please contact HP Support for Service Options

 

Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true and select your Country to get the Contact details for HP Support

 

Thank you 

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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