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ShubhamPatil
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Message 1 of 2
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Laptop won't start just battery indicator lights up for few seconds & no activity

HP Recommended
Hp Notebook 15 bs658tx
FreeDOS

I have not using my laptop since lockdown begins 6 month ago. Now when I try to turn it on , it doesn't open just battery indicator lights up once and there after no activity like no noise of starting laptop. I have tried removing the battery and hold the power button for 1 min and then plug it on or vice-versa  but it doesn't turn on. I also replace CMOS battery and trying to open BIOS RESET but still not turning on

 Help me ASAP..

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
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@ShubhamPatil

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Firstly, let's reseat the hard drive and memory.

  1. Press and hold the Power button for 5 - 15 seconds to turn off the computer.
  2. Disconnect the power cable.
  3. If your notebook model features a removable battery, remove the battery.
  4. Disconnect and reconnect the internal hard drive and Memory. For instructions, see the Maintenance and Service Guide for your notebook model. Locate these in the User Guides section of your notebook product page on the HP Customer Support website.
  5. After connecting the hard drive and reassembling the computer, try to start the computer normally.

If reseating the hard drive and memory does not resolve the problem, try replacing the memory modules. You might also consider contacting support for repair due to a possible RAM or system board failure. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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