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NeerajDas
Level 1
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Message 1 of 2
184
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HP Recommended

Solved!

Laptop won't turn on. No power or charging light.

Pavilion x360 Convertible
Microsoft Windows 10 (64-bit)

I was running Adobe Lightroom on my laptop, it was plugged in and suddenly it turned off with no lights on. As if it was dead.

I tried hard reset by removing everything that was attached to the PC and then holding the power button for 15 seconds. Then I plugged back in and its still not turning on. There's no charging or power lights on.

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NeerajDas
Level 1
3 2 1 0
Message 2 of 2
167
Flag Post
HP Recommended

Solved!

Laptop won't turn on. No power or charging light.

I went through other threads and someone had mentioned to keep it plugged in until the charging light turns on before trying to start the PC. And it worked.

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