cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Brandon115
New member
1 0 0 0
Message 1 of 2
179
Flag Post
HP Recommended

Laptop won't turn on and when it does it says preparing automatic repair

HP
Laptop won't turn on and when it does it says preparing automatic repair and automatically shuts off
Tags (1)
1 REPLY 1
Level 17
Level 17
44,688 38,145 3,344 14,047
Message 2 of 2
163
Flag Post
HP Recommended

Laptop won't turn on and when it does it says preparing automatic repair

Sounds like the hard drive has failed/is failing and will need to be replaced. Can you test it using System Diagnostics- accessed by tapping Esc key immediately after powering on. If a menu appears with F2 System Diagnostics tap F2.

**Click Accept as Solution on a Reply that solves your issue**
***Click the Thumbs-Up button as a way to say Thanks!***

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation