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‎09-10-2019 03:02 PM

HP Recommended
Product: N5Y13UA#ABA

My laptop won't power up, black screen.  Worked fine last night

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1 person had the same question
1 REPLY 1

‎09-13-2019 02:27 PM

HP Recommended

@Tnotageek

 

Please try using a different wall outlet and also perform a Power Drain

 

You can refer to this Link: https://support.hp.com/in-en/document/c01684768

 

If the issue persists, try using a different AC Adapter else contact HP Support for Service Options

 

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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