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    Fix Windows 10 Update Issues

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Laptop won't turn on but LED light blinks, screen remains blank

HP Recommended
HP Stream 14

I was working on schoolwork on my laptop last night and it was working fine, no signs of it going out anytime soon. I closed my laptop to take some time off and when I opened it back up and tried to turn it on, the screen showed a light black screen as if it was powering on, and the screen just went black all of a sudden. I tried holding the power button and the LED light flashed signaling that the laptop is on, charging light still shows. When I hold the power button to turn it off, the light turns off, when I try to turn it on the light turns on but the screen remains blank with nothing on it, no fan noise or anything, just black screen and an LED power light.

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HP Support Agent
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Message 2 of 2
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Hi@Jakayla, Welcome to the HP Support Community!

 

Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community! I came across your post and wanted to assist you. I understand you are having issues not Booting your HP Stream 14, Don't worry we'll work together to find a solution for you.

 

No power - turns off every few seconds(notebook): 
 
Let’s start with the below steps: 

Perform a hard reset (click here for details) 

If the computer still turns off every few seconds, try with an alternate adapter and/or remove the battery and try turning on the computer without the battery,  

Only connect the adapter and start. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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