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‎06-28-2024 01:29 PM

HP Recommended
Product: OMEN 17.3 inch Gaming Laptop PC 17-ck1000 (509W0AV)

2 days ago i left my computer on for the night by accident after using it for a couple o f hours, the next day when i tried to turn it on it didnt, i thought that it maybe because of my charger, but i itred it on my brother’s laptop and it worked completely fine. 

Please help im desperate!

Category:
1 REPLY 1

‎06-28-2024 06:35 PM

HP Recommended

If the battery is completely dead, the laptop will no longer turn on even with a charger connected.  You will have to pay to replace the battery and see if it turns on then.  The battery in your brother's laptop is not dead, which is why his turned on with your charger.



I am a volunteer and I do not work for, nor represent, HP
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