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Locked

‎02-14-2024 08:37 AM - last edited on ‎02-14-2024 09:13 AM by Retired

HP Recommended

Hey guys.

   I bought a Pavilion m convertable for a good price online-only thing is it had no hdd. No problem right? Wrong! I go to throw in my 400 & 20 odd gig Samsung sdd just to hit a wall. The OS I'm trying to install won't validate, I can fix this by changing a BIOS setting-herein lies my issue. The BIOS is passworded. 

 

Reached out to the seller to no avail.

Checked if the laptop was reported stolen.(its not)

 

 I tried some common passwords, 3 attempts throws this at me... 

 

System Disabled A [*edited*]. Help?

Category:
1 REPLY 1

‎02-14-2024 09:14 AM

HP Recommended

Hey

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

I work on behalf of HP.
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