cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Dawit_Fente
New member
3 0 0 0
Message 1 of 2
79
Flag Post

Locked out of my laptop & don't know the administrator password or power on password. HELP!!!!

HP Recommended
InsydeH20 EFI BIOS
Microsoft Windows 10 (64-bit)

I purchased a laptop from someone & when I turned it on it was locked & asked a power on password I don't know the password.

As soon as I turn it on it says "Enter administrator password or power on password"

When I type a password in after 3 tries & is incorrect it says "System disabled" the code beneath is: [i 59133248]

I have never had this problem & i don't have money either to buy a new laptop or  to maintain it. Can anyone help me?

 

The Product Name: InsydeH20 EFI BIOS

Product Number: 1234567#ABA

Serial Number: [Personal Information Removed]

1 REPLY 1
BiancaS
Retired
Retired
2,897 2,890 89 181
Message 2 of 2
Flag Post
HP Recommended

Hi there! Thank you for visiting the HP Support Community! 🙂  

 

According to the Community's Rules of Participation:  

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.  

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.  

 

Kind regards,  

 

BiancaS.

I work on behalf of HP.
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation