So about four months ago I bought my fiance' a HP Scarlet Laptop. She pulled it out of the box once when she first got it and now four months later she cant remember her login information or her answers to the security questions. How can I circumvent the system to restart from the beginning.
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.