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HP Recommended
Probook x360 435 G7
Microsoft Windows 10 (64-bit)

image.pngimage.pngHi
I work in technical service at HP partner.

 

My company Partner ID: 40242741 - Biosis Bilgisayar Iletisim Otomasyon San. Tic. Ltd. Sti.

 

Customer: Detay Harita Mühendislik Tic Ltd Sti - Mustafa Özbakır


The customer said he did not remember the password and returned the device.

I want support to decrypt power-on authentication.

image.pngimage.pngimage.pngimage.png

1 REPLY 1
HP Recommended

If you cannot write the solution here, can you send it to my e-mail address?

my e-mail address [Private info removed]

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