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TAKMAN
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MY laptop powers up and the windows logo appears, then i get the blue/black screen with cursor

Pavilion Entertainment PC
Microsoft Windows 7 (64-bit)

After the blue/black screen appears, I have the cursor and I see the CPU running.  Then it just flashes on and off(the cpu) but nothing changes.

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MY laptop powers up and the windows logo appears, then i get the blue/black screen with cursor

@TAKMAN 

The HP Logo is contained in the firmware of the motherboard so displaying it does not require using the hard drive extensively. But, if your PC boot process does not get beyond that, this could be an indication that the hard drive has died -- as it then would not be able to find or load the Windows boot files.

If your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024

If not, to check the drive you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu -- that will look similar to the image below ...
HP Startup Menu.jpg
3) press the Function key for testing the hard drive (usually F2) and let it run.

Please report back the test results.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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TAKMAN
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MY laptop powers up and the windows logo appears, then i get the blue/black screen with cursor

I conducted the tests as prompted and the only failures were battery test failed on run in and the battery test itself.  Batteries are new.  Could this be the problem?

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