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HP Recommended
HP 15-da0002dx
Microsoft Windows 10 (64-bit)

My laptop is only 16 moths old.

My computer shut down mid-work.  When I tried to restart, I noticed there was no indicator light for the power port. After checking the power adaptor and other options, I ordered a new mainboard.   The computer is working fine.

 

Does anyone know if this problem is common for this motherboard?   

L20369-001

1 REPLY 1
HP Recommended

@Tedtechno There are no known or common issues reported as such, if there was one, we'd have a recall setup for such scenarios, and the fact that there are no recalls for this device or the motherboard proves that this is merely a one time issue and the replacement should work fine.

 

P.S: Welcome to HP Community 😉

 

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Riddle_Decipher
I am an HP Employee

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