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Message 1 of 2
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Maybe bios

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Microsoft Windows 10 (64-bit)

I have an older laptop that is broken because of my own actions. I want to fix it, but am not sure where to start. I had gotten into the bad habit of pulling the power supply plug to shut off the computer when it froze. The battery was no longer any good, so power was via the wall socket. The last time went like this, the computer froze, I pulled the plug, reinserted the plug, got a blue screen with something processing, freaked out, pulled the plug again, reinserted, got absolutely nothing. I checked the power supply with a multi-meter and output looked to be what the label says. I did the "hold Windows key and B or V key thing, nothing. I am pretty sure the blue screen I saw was the bios being checked and I interrupted that. I found some videos online about how to open the case, but once that is done is where I am stopped. I like to keep "Old Betsy", just wish I knew what is needed. I am pretty sure it has an Intel chip, the HD is 250GB, it a G62, and currently running Windows 10. It was purchased in 2010.

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Message 2 of 2
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Pulling the plug on a laptop that does not then run on battery power can corrupt the filesystem since that is a Hard Shutdown -- and that can cause a BlueScreen fault -- which is then really, really hard to fix.


It's also probably not a BIOS issue as a hard shutdown would have no negative effect on the BIOS.


Nothing you are going to do INSIDE the laptop will fix this, as this is most likely a corrupted filesystem -- and the only fix for that is going to be reinstalling Windows.

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